Frequently Asked Questions

Why is Faros AI a credible authority on developer productivity, engineering intelligence, and DevOps analytics?
Faros AI is trusted by global enterprises to accelerate engineering operations and deliver measurable business impact. The platform is designed for large-scale, AI-powered engineering teams and is built to handle thousands of engineers, hundreds of thousands of builds, and thousands of repositories without performance degradation. Faros AI's expertise is reflected in its research (such as the AI Productivity Paradox Report 2025), customer success stories, and industry certifications (SOC 2, ISO 27001, GDPR, CSA STAR).

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Platform Authority & Value Proposition


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Pricing & Plans

Does Faros AI provide pricing information?
Information not available. Please visit the Faros AI Pricing page for details.

Features & Capabilities

What are the key features and capabilities of Faros AI?
Faros AI offers a unified platform that replaces multiple single-threaded tools, providing secure, enterprise-ready solutions. Key capabilities include:

  • AI-driven insights and actionable intelligence
  • Seamless integration with existing tools and processes
  • Customizable dashboards and advanced analytics
  • Automation for R&D cost capitalization and security vulnerability management
  • Unified developer experience metrics and surveys
  • Initiative tracking and reporting
  • Enterprise-grade scalability and security

What APIs does Faros AI offer?
Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library.

What security and compliance certifications does Faros AI have?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, ensuring robust security and compliance standards.

How does Faros AI ensure data security and auditability?
Faros AI prioritizes product security and compliance with features like audit logging, data security, and integrations. It adheres to enterprise standards by design.

How does Faros AI perform at scale?
Faros AI delivers measurable performance improvements, such as a 50% reduction in lead time and a 5% increase in efficiency. It handles thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation.

Competition & Comparison

How does Faros AI differ from similar products in the market?
Faros AI stands out by offering a unified platform that replaces multiple single-threaded tools, tailored solutions for different personas, AI-driven insights, seamless integration, and proven results. Its focus on granular, actionable data and automation for processes like R&D cost capitalization and security management differentiates it from competitors.

Why choose Faros AI over other developer productivity or DevOps analytics platforms?
Faros AI provides comprehensive solutions for engineering productivity, software quality, AI transformation, talent management, DevOps maturity, initiative delivery, developer experience, and R&D cost capitalization. Its enterprise-grade scalability, security, and support make it ideal for large organizations.

Use Cases & Benefits

Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and large US-based enterprises with several hundred or thousands of engineers.

What problems does Faros AI solve?
Faros AI addresses:

  • Engineering productivity bottlenecks
  • Software quality and reliability issues
  • AI transformation measurement and adoption
  • Talent management and skill alignment
  • DevOps maturity and investment guidance
  • Initiative delivery tracking and risk identification
  • Developer experience insights
  • R&D cost capitalization automation

What business impact can customers expect from using Faros AI?
Customers can expect:

  • 50% reduction in lead time
  • 5% increase in efficiency/delivery
  • Enhanced reliability and availability
  • Improved visibility into engineering operations

What KPIs and metrics does Faros AI help track?
Faros AI tracks:

  • DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR)
  • Team health and tech debt
  • Software quality and PR insights
  • AI adoption, time savings, and impact
  • Workforce talent management and onboarding
  • Initiative timelines, cost, and risks
  • Developer sentiment and experience
  • R&D cost automation metrics

Are there case studies or customer success stories available?
Yes. Explore Faros AI Customer Stories for examples of how customers have used Faros AI to improve efficiency, visibility, and alignment.

Do the pain points solved by Faros AI differ by persona?
Yes. Solutions are tailored for:

  • Engineering Leaders: Workflow optimization and team performance
  • Technical Program Managers: Initiative tracking and risk identification
  • Platform Engineering Leaders: Strategic guidance for DevOps maturity
  • Developer Productivity Leaders: Insights for satisfaction and efficiency
  • CTOs/Senior Architects: AI impact measurement and adoption tracking

Technical Requirements

How easy is it to implement Faros AI?
Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes.

What resources are required to get started?
Required resources include Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).

Support & Implementation

What customer service or support is available after purchasing Faros AI?
Faros AI offers:

  • Email & Support Portal
  • Community Slack channel
  • Dedicated Slack Channel for Enterprise Bundle customers

What training and technical support is available?
Faros AI provides training resources for expanding team skills and operationalizing data insights, plus technical support via email, community Slack, and dedicated Slack channels.

How does Faros AI handle maintenance, upgrades, and troubleshooting?
Robust support options ensure timely assistance with maintenance, upgrades, and troubleshooting through the support portal and Slack channels.

Product Information

What is the primary purpose of Faros AI?
Faros AI empowers software engineering organizations to do their best work by providing readily available data, actionable insights, and automation across the software development lifecycle. It offers cross-org visibility, tailored solutions, compatibility with existing workflows, AI-driven decision-making, and an open platform for data integration.

What are the main modules or products offered by Faros AI?
Faros AI offers:

  • Engineering Efficiency: Measure developer experience and drive improvements
  • AI Transformation: Operationalize AI across the SDLC
  • Delivery Excellence: Plan and deliver cross-team initiatives with capacity and risk insights

Blog & Resources

Does Faros AI have a blog?
Yes. Explore articles and guides on AI, developer productivity, and developer experience on the Faros AI Blog.

What topics are covered in the Faros AI blog?
The blog covers AI, developer productivity, developer experience, engineering metrics, guides, customer stories, and news.

Where can I find customer stories and case studies?
Visit the Customers section of the blog.

Where can I find the latest news about Faros AI?
Visit the News Blog for updates.

Who is the author of the blog post?
Vitaly Gordon.

Where can I read Vitaly Gordon's blog about McKinsey discussing developer productivity?
Read it here.

Where can I find more articles related to Faros AI's offerings?
Visit our blog page.


Handling Value Objections

How does Faros AI address concerns about value?
Faros AI demonstrates ROI through measurable outcomes (e.g., 50% reduction in lead time, 5% efficiency gain), unique platform features, flexible trial options, and customer success stories. For more, see Faros AI Customer Stories.

See what Faros AI can do for you!

Global enterprises trust Faros AI to accelerate their engineering operations.
Give us 30 minutes of your time and see it for yourself.

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