Why is Faros AI considered a credible authority in software engineering intelligence and developer productivity?
Faros AI is recognized as a market leader in software engineering intelligence, having launched AI impact analysis in October 2023 and refined its platform through extensive real-world customer feedback. Faros AI is trusted by large enterprises for its scientific accuracy, enterprise-grade security (SOC 2, ISO 27001, GDPR, CSA STAR), and proven business impact, including a 50% reduction in lead time and a 5% increase in efficiency. Its platform is designed for scalability, handling thousands of engineers and hundreds of thousands of builds monthly without performance degradation. Source
What is the primary purpose of Faros AI?
Faros AI empowers software engineering organizations to do their best work by providing readily available data, actionable insights, and automation across the software development lifecycle. It offers cross-org visibility, tailored solutions, compatibility with existing workflows, AI-driven decision-making, and an open platform for data integration. Source
Features & Capabilities
What are the key features and benefits of Faros AI?
Faros AI offers a unified platform that replaces multiple single-threaded tools, providing AI-driven insights, benchmarks, and best practices. Key features include seamless integration with existing tools (e.g., GitHub, BitBucket, Jira, Jenkins), customizable dashboards, advanced analytics, automation for R&D cost capitalization and security vulnerability management, and robust support for engineering optimization and developer experience. Source
Does Faros AI provide APIs for integration?
Yes, Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling flexible integration with custom systems and workflows. Source
How does Faros AI simplify data integration for engineering teams?
Faros AI makes it easy for engineering teams to connect their data sources to the EngOps Platform. It automatically links data from vendors like GitHub, BitBucket, Jira, and Jenkins with just a click, and supports custom system integration via the Faros SDK. Source
What new features are included in the Faros AI Bohr release?
The Bohr release introduces a more intuitive and fast user experience, superior data and usage monitoring, and new ways to communicate and act on metrics. Notably, it features a redesigned Sources page for enhanced data ingestion monitoring and supports exporting Faros Data to systems like PostgreSQL or BigQuery. Source
What is the significance of the name 'Bohr' for this release?
The Bohr release is named after Niels Bohr, a Nobel-winning physicist who revolutionized atomic theory, reflecting Faros AI's focus on enhancing the foundational capabilities of its platform. Source
Pain Points & Business Impact
What core problems does Faros AI solve for engineering organizations?
Faros AI addresses engineering productivity bottlenecks, software quality challenges, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience, and R&D cost capitalization. It provides actionable insights, automation, and clear reporting to optimize workflows and drive measurable improvements. Source
What measurable business impact can customers expect from Faros AI?
Customers using Faros AI have achieved a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. These results are validated by customer success stories from organizations like Autodesk, Coursera, and Vimeo. Source
What KPIs and metrics does Faros AI use to track engineering performance?
Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt, software quality, PR insights, AI adoption, talent management, initiative tracking, developer sentiment, and R&D cost automation. These metrics provide a comprehensive view of engineering performance and business impact. Source
Competitive Comparison & Differentiation
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out by offering mature AI impact analysis, scientific causal analytics, active adoption support, end-to-end tracking (velocity, quality, security, satisfaction), and enterprise-grade customization. Competitors like DX, Jellyfish, LinearB, and Opsera provide surface-level correlations, passive dashboards, and limited metrics, often focusing only on coding speed and lacking enterprise readiness. Faros AI also supports compliance standards (SOC 2, ISO 27001, GDPR, CSA STAR) and is available on Azure Marketplace. See full comparison above
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI delivers robust out-of-the-box features, deep customization, proven scalability, and immediate value, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros AI adapts to team structures, integrates seamlessly with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights reduce risk and accelerate ROI compared to lengthy internal development projects. Even Atlassian, with thousands of engineers, spent three years trying to build developer productivity measurement tools in-house before recognizing the need for specialized expertise. Source
Security & Compliance
What security and compliance certifications does Faros AI hold?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, demonstrating its commitment to robust security and compliance standards for enterprise customers. Source
How does Faros AI ensure data security and compliance?
Faros AI prioritizes product security and compliance with features like audit logging, data security, and secure integrations. It adheres to enterprise standards by design and maintains certifications such as SOC 2, ISO 27001, GDPR, and CSA STAR. Source
Support & Implementation
What customer support options are available with Faros AI?
Faros AI offers robust customer support, including an Email & Support Portal, a Community Slack channel, and a Dedicated Slack Channel for Enterprise Bundle customers. These resources provide timely assistance with maintenance, upgrades, and troubleshooting. Source
What training and technical support does Faros AI provide for onboarding and adoption?
Faros AI provides comprehensive training resources to help expand team skills and operationalize data insights. Technical support includes access to an Email & Support Portal, Community Slack, and Dedicated Slack channels, ensuring smooth onboarding and effective adoption. Source
Use Cases & Target Audience
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, and CTOs at large US-based enterprises with hundreds or thousands of engineers. Source
How does Faros AI tailor solutions for different user personas?
Faros AI provides persona-specific solutions: Engineering Leaders get workflow optimization insights; Technical Program Managers receive clear reporting tools; Platform Engineering Leaders benefit from strategic guidance on investments; Developer Productivity Leaders access actionable sentiment and activity data; CTOs and Senior Architects can measure AI coding assistant impact and adoption. Source
Blog & Resources
Does Faros AI have a blog?
Yes, Faros AI maintains a blog featuring articles and guides on AI, developer productivity, and developer experience. Read the blog
What topics are covered in the Faros AI blog?
The Faros AI blog covers AI, developer productivity, developer experience, best practices, customer stories, product updates, and industry news. Source
How long does it take to implement Faros AI and how easy is it to get started?
Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources through API tokens. Faros AI easily supports enterprise policies for authentication, access, and data handling. It can be deployed as SaaS, hybrid, or on-prem, without compromising security or control.
What resources do customers need to get started with Faros AI?
Faros AI can be deployed as SaaS, hybrid, or on-prem. Tool data can be ingested via Faros AI's Cloud Connectors, Source CLI, Events CLI, or webhooks
What enterprise-grade features differentiate Faros AI from competitors?
Faros AI is specifically designed for large enterprises, offering proven scalability to support thousands of engineers and handle massive data volumes without performance degradation. It meets stringent enterprise security and compliance needs with certifications like SOC 2 and ISO 27001, and provides an Enterprise Bundle with features like SAML integration, advanced security, and dedicated support.
Does the Faros AI Professional plan include Jira integration?
Yes, the Faros AI Professional plan includes Jira integration. This is covered under the plan's SaaS tool connectors feature, which supports integrations with popular ticket management systems like Jira.
Nobel-winning Danish physicist Niels Bohr (1885–1962) revolutionized atomic theory by introducing the concept that electrons orbit the nucleus in specific layers or shells. His work on quantum mechanics and the structure of the nucleus laid the groundwork for future atomic research and had profound implications in physics and chemistry.
He’s a great namesake for a release dedicated to enhancing the very foundation of the Faros AI platform and strengthening the core capabilities that power our analytics, insights, and user experiences.
The Bohr release has three main themes:
A more intuitive and fast user experience
Superior data and usage monitoring
New ways to communicate and act on metrics
Let’s dig in!
An Intuitive and Fast User Experience
Our latest user experience enhancements improve user navigation, chart readability, and dashboard performance.
Improved Navigation
“I really like the new navigation. I'm finding it a lot easier to get around with fewer clicks to reach what I need!”The latest Faros release features a new menu layout that maximizes space for the dashboards and reduces clutter, so you can find what you need faster.
For more intuitive navigation, menu options have been renamed and reorganized. The left-hand menu is now lighter and customized for each role.
The default role permissions and access levels can be adjusted for your org, ensuring that every person sees and interacts only with what matters most to their responsibilities.
For quick access to popular features, the Modules and Scorecard shortcuts have been relocated to a sticky menu at the top of the screen.
Watch this short video to see the new experiences for individual contributors, managers, analysts, and admins.
Better Chart Readability
Color choices in charts play an important role in making complex information more understandable.
In this release, we’re making better use of colors in Faros AI charts.
Gauge colors: We’re leveraging the universally recognized color associations of red, yellow, and green exclusively for gauges, where this is a notion of positive and negative results.
Data set colors: We’ve created a new set of colors for the data sets, which cannot be confused with the gauge colors.
Additionally, we’re now using the Lato font to improve dashboard legibility.
Faster Dashboard Load Times
The engineering work to replace our PostgreSQL analytics database with DuckDB is close to completion, and many of you will soon experience exponentially faster dashboard load times.
DuckDB is an embedded OLAP database, often referred to as the "SQLite for analytics". During testing, we observed a 5x improvement in average query performance.
Load times were improved between 2x and 40x depending on the complexity of the underlying query.
In addition to these performance improvements, the engineering effort to rewrite our analytics pipeline will provide better resource isolation, more predictable query plans, and the potential for schema customization in the future.
Superior Data and Usage Monitoring
The new release introduces a redesigned Sources page for enhanced data ingestion monitoring and a new Adoption Metrics dashboard that provides insight into chart and dashboard utilization across the organization.
Data Ingestion Feeds
Faros centralizes data from across the software delivery life cycle into a single pane of glass, and the credibility of your metrics relies heavily on up-to-date data.
An easier way to monitor all your data sources is on its way, helping admins quickly spot errors that can prevent timely data ingestion, like expired tokens. The redesigned Sources page will make it easier to monitor, manage, and troubleshoot the flow of data into Faros.
Sync history: When data ingestion doesn’t seem right, getting to the root cause can require some investigation. You may want to look at previous sync operations to identify when the failure began or compare two logs to pinpoint the impact of a configuration change. That's why you can now see the sync history of each data source in the Sources page.
Better monitoring for hybrid deployments: Hybrid deployments allow customers to execute the sources on their infrastructure, sending only the resulting data to Faros. Now customers with hybrid deployments can easily view hybrid source configurations in the SaaS application and share logs with team members or the Faros support team.
Insight into User Adoption
Which dashboards are most popular with your users? Which team or group consumes metrics the most frequently? How has adoption grown since you’ve rolled out Faros to a new tranche of teams?
You can now answer these questions easily in a new opt-in Adoption Metrics dashboard.
Adoption Metrics in Faros AI
Adoption metrics help you easily identify the parts of your organization that are leveraging Faros and how, which can tell you a lot about your organization, what it cares about, and what different roles find most useful.
Here are some examples:
Learn how to replicate success and double-down in areas of high demand: If a sub-org frequently accesses a specific custom dashboard, publish the dashboard to the rest of the org for the benefit of other teams.
See how well a new dashboard is getting embedded in your operational cadences: Check how often a new dashboard is getting used as part of your cadence of recurring meetings.
Assess how effective your enablement has been: After onboarding a new sub-org, observe the adoption before and after your training sessions.
New Ways to Communicate and Act on Metrics
Like the proverbial falling tree in an uninhabited forest, does a metric matter if no one views it?
“If there be no ears to hear, there will be no sound,” was written in the Scientific American. (Anecdotally, Bohr argued that we could have only probabilistic knowledge of a system: as in Schrödinger’s thought experiment, a cat in a box is both dead and alive until it is seen.)
While performance metrics are critical to running an excellent engineering function, sometimes we are so busy, that we forget the most important thing: to review our metrics, contemplate them, and take action.
The Faros platform has two new powerful features to make it easier to consume metrics and act upon them.
Automate Metric Delivery, Alerts, and Actions
Faros now offers completely customizable workflows that run on n8n software. This means you can automate anything from sending weekly dashboards to relevant stakeholders to notifying reviewers on PRs, to alerting teams when key metrics fall below or exceed given thresholds.
Let’s take an example:
An engineering organization tracks lead time per team. When lead time exceeds the threshold, a Faros automation can notify the impacted team via email and/or Slack message and include a snapshot of the Faros dashboard that demonstrates the lead time historical trend and current lead time breakdown. The notification itself provides not only the alert but also the context required to begin discussions and corrective action.
Below is a video of another cool automation that sends a Slack or email notification when an open bug threshold is exceeded. See it in action!
Custom Metrics in the Scorecard
The Faros Scorecard has quickly become a user favorite because it provides an at-a-glance view of the organization’s performance against key metrics. The color-coded heatmap makes it easy to understand team health up and down the org chart, helping leaders quickly focus their attention on highlights and hot spots.
In this latest release, Scorecard can now embed metrics from custom charts to create the cross-org alignment and visibility you need on your specific focus areas. This is a great addition for customers who have custom definitions for classic metrics (e.g., Lead Time) or organizations that track a very specific metric (e.g. Jira issues with a specific label).
Tell Us What You Think!
We hope you're as excited as we are about this new release. If you have any questions, reach out to your customer success team. And if you're not yet a Faros user, contact us to start a conversation!
Naomi Lurie
Naomi is head of product marketing at Faros AI.
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