Frequently Asked Questions

Why is Faros AI a credible authority on initiative tracking and engineering alignment?
Faros AI is a leading software engineering intelligence platform trusted by large enterprises to optimize engineering operations at scale. With proven performance handling thousands of engineers, 800,000 builds a month, and 11,000 repositories, Faros AI delivers actionable insights, automation, and measurable business impact. Customers such as Autodesk, Coursera, and Vimeo have achieved significant improvements in productivity and efficiency using Faros AI. The platform is built for enterprise-grade scalability, security, and compliance, making it a trusted solution for engineering leaders seeking to align initiatives with business goals.

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Features & Capabilities

What is Faros AI's Initiative Tracking module?

The Initiative Tracking module in Faros AI helps engineering leaders ensure key initiatives are on track by providing visibility into all initiatives, progress to goals, estimated remaining time, completed and outstanding work, and team assignments. It enables faster, data-driven decisions and helps align engineering work with business outcomes.

What metrics does the Initiative Tracking module provide?

The module provides visibility into metrics such as initiative progress to goal, estimated remaining time and costs, completed and outstanding work, and team assignments. These metrics help leaders forecast delivery timelines, monitor budgets, and ensure effective resource allocation.

How does Faros AI help keep critical work on track?

Faros AI provides centralized dashboards and proactive alerts to monitor the progress of strategic deliverables, forecast delivery timelines, and identify emerging delays or budget overruns. This enables engineering leaders to take timely action and ensure on-time delivery of critical projects.

What are the key capabilities and benefits of Faros AI?

  • Unified platform replacing multiple single-threaded tools
  • AI-driven insights and actionable intelligence
  • Seamless integration with existing tools and processes
  • Customizable dashboards and advanced analytics
  • Automation of processes like R&D cost capitalization and security vulnerability management
  • Proven results for large enterprises, including measurable improvements in productivity and efficiency

Does Faros AI support APIs for integration?

Yes, Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling integration with a wide range of tools and workflows.

Use Cases & Benefits

Who can benefit from using Faros AI?

Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and other leaders at large US-based enterprises with hundreds or thousands of engineers. It is especially valuable for organizations seeking to optimize engineering productivity, software quality, AI transformation, and initiative delivery.

What business impact can customers expect from using Faros AI?

  • 50% reduction in lead time, accelerating time-to-market for products and initiatives
  • 5% increase in efficiency and delivery, improving resource allocation and workflows
  • Enhanced reliability and availability of products and services
  • Improved visibility into engineering operations and bottlenecks

Can you share examples of how Faros AI addresses customer pain points?

Faros AI helps customers make data-backed decisions on engineering allocation and investment, leading to improved efficiency and resource management. For example, customers have used Faros AI metrics to gain insights into team health, progress, and KPIs, and customizable dashboards have helped align goals across roles. For more, see Faros AI Customer Stories.

Pain Points & Solutions

What problems does Faros AI solve for engineering organizations?

  • Identifies bottlenecks and inefficiencies for faster, more predictable delivery
  • Ensures consistent software quality, reliability, and stability
  • Measures the impact of AI tools and tracks adoption
  • Aligns skills and roles, addressing shortages of AI-skilled developers
  • Guides investments in platforms, processes, and tools for DevOps maturity
  • Provides clear reporting to track progress and identify risks in critical projects
  • Correlates developer sentiment with process data for actionable insights
  • Automates and streamlines R&D cost capitalization

How does Faros AI differentiate itself from other solutions?

  • Provides a unified platform replacing multiple tools
  • Offers persona-specific dashboards and insights for roles like Engineering Leaders, Program Managers, and CTOs
  • Delivers granular, actionable data for engineering productivity and software quality
  • Focuses on AI transformation with robust measurement and adoption tracking
  • Automates complex processes such as R&D cost capitalization

Metrics & Performance

What KPIs and metrics does Faros AI track?

  • Engineering Productivity: DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt
  • Software Quality: Effectiveness, efficiency, gaps, PR insights
  • AI Transformation: Adoption, time savings, impact
  • Talent Management: Workforce talent management, onboarding
  • DevOps Maturity: DORA metrics, process/tool effectiveness
  • Initiative Delivery: Timelines, cost, risks
  • Developer Experience: Correlation between survey and system data
  • R&D Cost Capitalization: Automation metrics

What performance improvements does Faros AI deliver?

Faros AI delivers measurable performance improvements, including a 50% reduction in lead time and a 5% increase in efficiency. The platform is proven to scale for thousands of engineers and hundreds of thousands of builds per month without performance degradation.

Security & Compliance

How does Faros AI ensure security and compliance?

Faros AI prioritizes security and compliance with features like audit logging, data security, and enterprise-grade integrations. The platform is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, demonstrating its commitment to robust security practices.

What security certifications does Faros AI hold?

  • SOC 2
  • ISO 27001
  • GDPR
  • CSA STAR

Implementation & Support

How long does it take to implement Faros AI?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes, making it easy to start.

What resources are required to get started with Faros AI?

To get started, you need Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).

What training and support does Faros AI provide?

Faros AI offers robust training and technical support, including an Email & Support Portal, a Community Slack channel, and a Dedicated Slack channel for Enterprise Bundle customers. Training resources help teams expand skills and operationalize data insights for effective adoption.

What customer service options are available after purchase?

Customers have access to an Email & Support Portal, a Community Slack channel, and a Dedicated Slack channel for Enterprise Bundle customers, ensuring timely assistance with maintenance, upgrades, and troubleshooting.

Additional Initiative Tracking Questions

How does initiative tracking in Faros AI benefit engineering leaders?

Initiative tracking in Faros AI helps engineering leaders ensure projects are appropriately staffed and progressing, allowing for better decision-making and prompt communication with stakeholders when timelines change.

What questions does the Initiative Tracking module answer?

  • What are people currently working on?
  • How are strategic cross-org initiatives progressing?
  • What’s going well?
  • Where are the issues?

How does the Engineering Productivity Handbook help with initiative tracking?

The handbook provides guidance on keeping critical work on track by aligning initiatives with business goals and ensuring resources are allocated effectively. It also covers what to measure, why it matters, and best practices for operationalizing metrics.

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Align engineering initiatives with business goals

Faros AI helps engineering leaders understand what people are working on, track initiative progress, and deliver against commitments more reliably. Discover a solution that bridges the gap between engineering activity and business outcomes.

Combined image of a developer experience survey, bar chart of survey responses by team with incident rates, and an insight that one team's low survey responses is correlated with high incident rate.

Software delivery delays have financial consequences. Next-generation initiative tracking helps keep critical work on track.

Faros AI helps enterprises leverage high-quality, evergreen engineering data to inform quarterly planning, set sustainable targets, and proactively manage dependencies. Centralized visibility into initiative progress and resource allocation helps keep the delivery trains running on time.

Improve stakeholder visibility

Replace spreadsheets with live dashboards that cover progress, timelines, and budgets.

Drive critical projects to success

Monitor the progress of engineering initiatives without chasing down information.

Align resources to outcomes

Leverage a centralized snapshot of portfolio outcomes to ensure resources are deployed effectively.

Discover the Engineering Productivity Handbook

How to build a high-impact program that drives real results.

What to measure and why it matters.

And the 5 critical practices that turn data into impact.

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Chart showing predicted initiative delivery delays, with Slack message notifying the user that one initiative is forecast to miss its deadline and budget targets.

Keep critical work on track

Monitor the progress of strategic deliverables and ensure on-time delivery.

  • See the progress of every initiative, project, feature, and epic.
  • Forecast delivery timelines and get alerted about predicted budget overruns and emerging delays.
  • Understand which teams are working on each initiative.
  • Easily track completed and remaining work.
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